Privacy & Cookies Policy

1. About this policy

This Privacy & Cookies Policy explains how personal information is handled when you visit paolaurrea.com (the “Site”), contact Paola Urrea through the Site, or subscribe to email communications.

The Site represents Paola Urrea Diego, a Texas real estate license holder, License No. 808065, affiliated with Propel Realty.

For questions about this Policy or the handling of your personal information, you may contact:

Paola Urrea
Email: paola@urrearealtor.com
Phone: (346) 622-9580
12941 North Fwy
Houston, TX 77060-1235
United States

2. Information we collect

Information you provide

When you submit a contact form, we may receive information such as your:

Name, phone number, email address, real estate goal or reason for contacting Paola, and any information you include in your message.

If you subscribe to the newsletter or other email updates, we collect the email address you provide.

Please do not submit Social Security numbers, banking information, passwords, government identification numbers, or other sensitive information through the Site’s general contact forms.

Information processed automatically

When you access the Site, the Site and the service providers supporting it may process certain technical information required to deliver, protect, and maintain the website. This may include your IP address, browser or device information, referring page, pages visited, and the date and time of a request.

This information may be processed through standard server logs, security tools, cookies, or similar technologies.

3. How we use information

Information collected through the Site may be used to respond to your questions or real estate inquiries, communicate with you about the services you requested, provide information related to buying, selling, renting, relocating, or investing in real estate, operate and secure the Site, maintain business communications, comply with applicable legal or regulatory obligations, and send email updates when you have subscribed to receive them.

Providing your phone number allows Paola to respond to your inquiry by phone or text when appropriate. Providing a phone number through the general contact form does not, by itself, constitute consent to receive recurring automated marketing messages.

4. How information may be shared

Personal information may be disclosed when reasonably necessary to service providers that support the operation of the Site or its communications, such as website hosting, form delivery, email, security, or related technical services.

Information may also be disclosed to Propel Realty where appropriate in connection with brokerage activities, or when disclosure is required by law, regulation, legal process, or a lawful government request.

If you ask Paola to involve another professional or service provider in connection with your real estate needs, information may be shared as reasonably necessary to fulfill your request.

5. Cookies and similar technologies

Cookies are small data files or similar technologies that websites may use to provide functionality, remember preferences, maintain security, or understand how a site is being used.

The Site may use cookies or similar technologies necessary for website functionality, security, forms, and user preferences.

The Site also contains content or links involving third-party services, including property-related services, Google review content displayed through Trustindex, and social media platforms. When you interact with third-party content or leave this Site, those third parties may process information or use their own cookies according to their respective privacy policies.

Paola does not control cookies or tracking technologies placed directly by third-party websites.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

If additional analytics, advertising, or behavioral tracking technologies are introduced in the future, this Policy and any applicable cookie controls should be updated accordingly.

6. Email communications

If you subscribe to Paola’s newsletter or marketing emails, your email address may be used to send real estate information, market updates, website content, or related communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the email or by contacting Paola at paola@urrearealtor.com.

Requests to stop marketing communications do not prevent communications that are necessary to respond to an active inquiry or provide services you have requested.

7. Third-party websites and services

The Site may link to or display information from third-party websites and services, including real estate listing platforms, Houston Association of REALTORS® resources, Google, social media platforms, and other external services.

Those services operate under their own terms and privacy practices. This Policy does not govern information collected directly by third parties after you visit or interact with their services.

8. Data retention

Personal information will be retained only for as long as reasonably necessary for the purposes described in this Policy, to maintain relevant business records, or to satisfy applicable legal, regulatory, or professional obligations.

Retention periods may vary depending on the nature of the information and the reason it was collected.

9. Data security

Reasonable administrative and technical measures are used to help protect personal information from unauthorized access, loss, misuse, or disclosure.

No website, email system, or method of electronic transmission can be guaranteed to be completely secure, and the Site cannot guarantee absolute security.

10. Your privacy rights

Depending on where you reside and which privacy laws apply, you may have rights concerning your personal information.

Where the Texas Data Privacy and Security Act applies, Texas consumers may have the right to request confirmation of whether their personal data is being processed, access their personal data, correct inaccuracies, request deletion, obtain certain personal data in a portable format, and opt out of certain processing involving the sale of personal data, targeted advertising, or qualifying profiling.

To make a privacy request, contact paola@urrearealtor.com and identify the request as a “Privacy Request.”

We may need to verify your identity before completing a request.

If a request covered by applicable law is denied and you are entitled to appeal that decision, you may submit an appeal by emailing the same address with the subject line “Privacy Appeal.”

Privacy rights and exceptions vary depending on applicable law.

11. Children’s privacy

The Site is intended for a general audience and is not directed to children under 13.

We do not knowingly request personal information from children under 13 through the Site. If you believe a child has submitted personal information, please contact us so the matter can be addressed.

12. Changes to this policy

This Privacy & Cookies Policy may be updated when the Site, its services, or applicable legal requirements change.

The date at the top of this page will indicate when the Policy was most recently updated.

13. Contact

Questions about this Privacy & Cookies Policy or requests concerning personal information may be directed to:

Paola Urrea
paola@urrearealtor.com
(346) 622-9580
12941 North Fwy
Houston, TX 77060-1235
United States